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General Terms and Conditions 

The following terms also include information about your legal rights under the provisions on distance contracts and electronic commerce
1. Scope
For all deliveries of the company Heli-Center Berlin flight school & Models Patrick Magnus, Ottawa Str. 34 , 14513 Teltow, these Terms and Conditions (GTC).

2.Contracting party

The purchase comes with company Heli-Center Berlin Flugschule & Modellbau Patrick Magnus, Ottawa Str. 34, 14513 Teltow. You can contact our customer service for questions and complaints on weekdays Mon-Thu from 9.00 bis 17.00 CET  by phone 030-83227657 or by e-mail at

3 .Offer and Conclusion
3.1 The presentation of products in the online shop is not a legally binding offer, but an invitation to an order dar All offers are valid "while stocks last", if not stated otherwise in the products. Moreover, errors excepted.
[Place order] 3.2 By clicking the button enter a binding declaration of intent to order the products listed on the order page from. The sales contract is concluded when we accept your order an order confirmation via e-mail immediately after receiving your order or if we make the delivery immediately after ordering.

4. Withdrawal
4.1 consumer (§ 13 BGB) have a statutory right of withdrawal for acquired in shipping goods.
Exclusively consumers have the following gesetztliche Withdrawal:
You may revoke your contractual declaration within two weeks without giving reasons in writing (eg letter, fax, email) or by returning the goods. The period begins with receipt of this instruction. The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:
Heli-Center Berlin
Flugschule & Modellbau
Patrick Magnus
Unter den Eichen 84a
12205 Berlin
The right of withdrawal according to § 312 para 4 accesses do not apply to goods that are made to Kndenspezifikation. Goods which are clearly tailored to personal needs. Audio or video recordings or software if the delivered data carriers have been unsealed by the consumer.
In case of an effective withdrawal, the mutually received benefits are to be returned and any benefits (eg interest) surrendered. Can you give us the performance received whole or in part, or only return them in an impaired condition, you must pay us compensation for the value. With the release of things this does not apply if the deterioration of the goods to their examination - it - as they would have you in a retail store. In addition, you can avoid the obligation for compensation by not using the goods as your property and refraining from anything that could reduce its value. Transportable items are to be returned.
You have to bear the cost of returning the goods if the delivered goods ordered corresponds and if the price of the returned goods does not exceed an amount of 40 euros or if you are at a higher price the thing at the time of the revocation yet the return or a contractually have provided partial payment. Otherwise the return is free for you. Obligations to reimburse payments must be fulfilled within 30 days of its cancellation.
End of cancellation policy

4.2 Avoid possible damage and contamination. Send the goods if possible in their original packaging with all accessories and with all packaging components to us. To return in the original shipping carton, however, there is no obligation! Use a protective packaging if necessary. If you do not have the original packaging, please provide a suitable package for adequate protection against transportation damage.
4.3 Sending the goods if an insured parcel back to us and keep the receipt on. We will refund the shipping cost, if they are not to be borne by you.
4.4 Please call before returning by calling us at 030-83227657 to announce the return. In this way, you allow us the fastest possible assignment of the products.
4.5 Please note that the procedures referred to in paragraphs 4.2 to 4.4 are not a prerequisite for the effective exercise of the right.

5. Prices and shipping costs
5.1 The quoted on the product pages include the legal VAT and other price components.
5.2 In addition to the prices we charge for delivery within Germany and outside Germany shipping. The shipping costs will be clearly indicated on the product pages, in the shopping cart system and on the order page.

6. Supply
6.1 The delivery time is usually 2-6 business days for goods that are in stock.
6.2 If the product is not delivered, because we are not supplied in time with the product from our suppliers, we provide this free of charge as soon as practicable. You are free in such a case, wait for the product or to cancel your order. A cancellation may already paid will be refunded immediately.

6.3 If a product that is manufactured for you is already in production, cancellation is no longer possible!

7. Payment
7.1 Payment shall be made either in advance or cash on delivery.
7.2 If the advance payment, we will provide our bank details in the order and deliver the goods taking into account the above mentioned delivery time after receipt of payment.
7.3 The right to set off is available only if your counterclaims have been legally established or recognized by us in writing.
7.4 You may only withhold payment if the claims from the same contractual relationship.

8. Retention of title
Until full payment the goods remain our property.

9. Warranty
The warranty is subject to the statutory provisions. If a defect in the transfer of risk have been present, you have the right to demand within the warranty period of two years subsequent performance (repair or replacement), and - if the other statutory requirements - the right of reduction, compensation, compensation for futile expenses or reduction.
We reserve should also be investigated in terms of possible improper use explicitly the goods by the manufacturer defect detection.
Select the claim for rectification, so you need to give the product two attempts. Is the desired type of performance is only possible with disproportionate costs, your claim to the other type of remedy.

10. Liability
We exclude our liability for slightly negligent breaches of duty, unless they relate to delivery obligations, damages resulting from injury to life, body or health or guarantees, or claims under the Product Liability Act. The same applies to violations of our agents.
In any case - if legally permissible - the liability is limited to the contract-typical, foreseeable damage. The liability for damages caused by the delivery to legal property of the customer, eg other things, are completely excluded. (Consequential)
For consequential damages that occur during the operation of and with our products, we can not pay, as a proper use or operation can not be monitored by us

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